Unlock The
Convenience

Download the Noki Exchange App to Book your Compartment today!

How Noki Works

Secure your keys and say goodbye to key lockboxes!

Step 1: Download App

Download Noki Exchange from the app store.

Step 2: Register

Enter your phone number and click 'Register' to create your account.

Step 3: Enter Your Verification Code

Check your text message for a verification code.

Step 4: Create Account

Enter your details, select the box to agree to Terms & Agreement and click Save.

Step 5: Book A Compartment

Select Book under the Book tab
⦁ Enter the Noki System number
⦁ Assign name
⦁ Select payment frequency
⦁ Agree to terms
⦁ Tap Submit

Enter the Noki System Number found on the system’s screen at that location.

Step 6: Insert Key

Select the Open tab
⦁ Tap Open and select your active compartment.
⦁ Insert your key and close the door after use.

Under the Book tab in active booking is your confidential personal passcode. To create a shareable passcode, go the Authorization tab to generate a trackable code.

Step 7: Authorize Users

Select the Authorization tab and chose one of these options
⦁ Personal Passcodes for scheduling one-time individuals.
⦁ Shared Passcodes for multiple users and is tracked by name and time.

Control user access by date, time and duration.

Step 8: Track

Select the History tab, scroll to view all logged compartment actions, and use the filter at the top to sort view.

Download the
Noki Exchange App

FAQs

Benefits

Why is the condo doing this?

With more theft and vandalism activity, they need a discreet, secure and trackable system.

How does this help me?

The app gives real-time updates, easy authorizations, history/receipts and saves you trips to the building.

Why is tracking important?

Our system tracks non-residents to prevent theft and monitor activity, ensuring a safer environment for everyone.

Booking a compartment

How does it work?

1.Book compartment (Book Tab)

2.Insert key (Open Tab)

3.Create authorization (Auth Tab)

4.Share passcode

How do I book?

Tap ‘Book’ under the Book tab.

Where can I find the system number?

It’s found on the actual system at that location.

How do I insert my key?

Under the Open tab, select your booking and tap ‘Open.’ The request will be sent to the system.

Why do I have a passcode?

This is your personal code, in case your phone doesn’t have internet connection to tap ‘Open’.

Can I share my own passcode?

Don’t share this; it only tracks your use. Create an authorization instead.

Will my booking auto-renew?

Yes, it will auto-renew at the same rate unless you booked for multiple months at which point it will renew monthly at the discounted rate.

How do I cancel my booking?

Tap your active compartment under the Book tab, then click ‘End Booking’ at the bottom. Make sure to remove all contents first to avoid losing them. Noki is not responsible for any loss.

Authorizing Users

How do I authorize others?

Tap ‘Authorize’ under the Auth tab.

What’s the difference between a personal authorization and a shared passcode?

Use a personal auth for one person using their mobile number and a shared passcode for multiple people, like realtors, healthcare or cleaners.

How is shared passcode tracked?

Each person must enter their name before opening or returning the key.

How do I share this info?

The personal auth is sent immediately. For shared passcode, tap ‘Active Passcode’ under auth, click ‘Copy Info’ to save the instructions, and share as needed (e.g., BrokerBay).

How does a person access my key and return it?

1.Tap ‘Open Compartment’ at the system

2.Enter the passcode

3.Enter their name

4.Tap ‘Open or return key’

5.Close compartment door

Do the authorized individuals need to download an app to open it?

No app is needed! Just follow the screens at the system.

Should they close the door when taking the key?

Yes. Keep the door closed to avoid mix-ups. Noki isn’t responsible for lost keys.

Account Settings

What payment methods do you accept?

Both credit and debit are accepted.

Is my information secure?

Your privacy is important to us. We use advanced security measures to verify and protect your personal information. Your data is encrypted and securely stored, so you can use our app with peace of mind. Your payment information is managed by Stripe, an industry leader in processing payments. We do not retain your payment information.

The Voice of Satisfaction

Allen ChongDealership Manager, Toronto
Read More
With Noki Exec, sharing keys has become a much simpler task for us at the dealership. It helps us stay organized and keep track of key locations. Plus, as admins, we can easily control access without any hassle.
Liam CooperBuilding Manager, Toronto
Read More
Noki Exchange has made sharing keys and access cards a total breeze for our residents. It's like giving them their own privacy, security, and the remote control to their place.
Alia KhanBuilding Resident, Toronto
Read More
The Noki app is so easy to use. It helps you effortlessly keep track of history and check billing details without any fuss. Everything you need is right there for easy access. It's reassuring to know that everything is within reach and manageable.

Copyright © 2024 Noki Systems Inc. All Rights Reserved.

Contact Us

10:00 AM - 7:00 PM EST

Or email us at:

Navigation

Careers

Cookies

Copyright © 2024 Noki Systems Inc. All Rights Reserved.